Especially for people advisory services, I wanted to ask about your insights into how AI and technology that's rapidly developing is and will affect the workplace and how services will be affected?
In summary, AI emerging technologies have the potential to transform the way EY operates, offering opportunities for increased efficiency, improved client services, and a competitive advantage in the rapidly evolving business landscape. However, it's important to address challenges such as workforce adaptation, ethical considerations, and staying up to date
of regulatory changes.
Some thoughts on how it could impact our business (my own)
1. Automation & efficiency
2. Predictive modelling
3. New skills for employees
4. Enhanced client engagement
Thank you! What would you say is the biggest opportunity that would come from it? apart from increased efficiency and productivity
It is hard to say in my opinion, as we are only really scratching the surface in terms of use cases.It will definitely be replacing a good number of mundane and repetitive tasks I expect.
I agree! In terms of your 4th point, how would it enhance client engagement?
Hi Weronika, technology and AI are definitely a great focus at the moment for business so I would say that overall it would improve engagement for a wide variety of clients.
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